Shipping policy

Order Processing

Most orders ship within 24 to 48 business hours. During extreme heat or cold, we may briefly hold shipment to protect the wine.

Transit Time

Transit usually takes 3 to 6 business days once shipped, depending on destination. We ship from our warehouse in Fort Lauderdale, Florida, via licensed wine carriers.

Delivery and Adult Signature

By law, all wine deliveries require an adult signature. Someone 21+ must be available at the delivery address to sign for the package. If no one is available, the carrier will attempt redelivery up to two more times before the package returns to us.

You will be asked for ID showing you are 21+ upon delivery. If you cannot present valid ID, the order will be returned to us and is not eligible for a refund.

Shipping Cost

Free shipping on orders $199+. Below that, shipping is calculated at checkout based on weight and destination. Certain bundles qualify for free shipping under $199.

Local Pickup and Florida Delivery

Local pickup or private appointments may be available in Fort Lauderdale by request. Email hello@thesimplewine.com to arrange.

Restricted States

Wine shipping laws vary by state. We ship to most of the country. If we cannot ship to your address, you will see a message at checkout. Email hello@thesimplewine.com with questions about a specific destination.

Issues With Delivery

If a bottle arrives damaged, flawed, or not right, email hello@thesimplewine.com within 14 days and we will make it right. The Simple Wine is not responsible for heat damage in transit when an order has been requested to ship despite a heat advisory.